We have a story to tell!
Company Overview
Steve Peralta founded 1888ORCHIDS.COM in the Summer of 2001 by acquiring the 1-888-Orchids phone number from ShopNBC and registering the 1888Orchids.com domain name. The business was started in his mother's garage selling cut orchid flowers! at the following address:
4205 Lonnie Street
Oceanside, CA 92084
He set up his Internet website and began selling orchid plants and cut orchid flowers which he sourced from premiere orchid growers in Taiwan, Singapore and Hawaii. Since its launch in 2001, 1888OORCHIDS.COM has grown to become the Internet's premiere mail order source for orchid plants and cut orchid flowers sourcing California grown orchids and flowers. 1888ORCHIDS.COM has shipped more than 50,000 orchid plants and cut orchid flowers to thousands of satisfied customers.
1888ORCHIDS.COM strives to offer great customer service and we pride ourselves in hand selecting premium orchid plants and fresh cut orchid flowers to make sure our customers receive quality and value. We offer a Freshness Guarantee on all our plants and flowers. Our Phalaenopsis orchids are Guaranteed to Bloom for Seven Weeks!
Here is the 1888ORCHIDS.COM Mission Statement:
"Our Mission is to exceed the expectations of our Customers by offering Superior Products backed with Superior Service! We offer a 100% Freshness Guarantee on all our products. Our Mission is to constantly improve our Customer Service, Products, Product Selection, and Technology to Exceed the Expectations of our Customers."
The 1888ORCHIDS.COM Satisfaction Guarantee
At 1888ORCHIDS.COM, we help our customers express themselves in a very unique way through orchid plants and cut orchid flowers. Orchids are higher level plants that have existed since creation. Many orchids have remained unchanged for thousands of years. Orchid plants and cut orchid flowers express your wishes of love, respect and adoration. No other flowering plant expresses these wishes quite like an orchid! Just being around an orchid makes you feel good.
1888ORCHIDS.COM strives to provide exceptional quality, value and customer service. If there's something we've done and you're not completely satisfied with your order, we'll redeliver, refund, credit or offer a comparable exchange if the original product is not available. Our name is our phone number! We are always here to help make something we did wrong right.
Fulfillment
1888ORCHIDS.COM provides fulfillments services to qualified florists and businesses via our sister website 1888ORCHIDS.NET. Qualified florists can use our orchid images and place them on their websites to sell orchids and spread the cheer about this wonderful plant. You must request permission to use our images. If you use our images without our permission, we will ask you to remove them. We are from California, we do stuff like that.
Service Centers (Telephone)
Our name is our phone number! We are always here to help, to take an order by phone or provide orchid care information on an orchid we sent. Customers can reach 1888ORCHIDS.COM by calling 1888ORCHIDS (1-888-672-4437) from 8AM to 6PM Pacific Standard Time. You can also email 1888ORCHIDS.COM here: 1888orchids@gmail.com
Location
1888ORCHIDS.COM is headquartered in Vista, California (in North San Diego County). You can reach us by mail or phone:
1888ORCHIDS.COM
1015 Crescent Drive
Vista, CA 92084 (residence)
760-758-1912
FAX: 760-758-1568
|
|
