Shipping and Returns

How we ship our Orchids & Supplies

Mother's Day Shipping Information

We hope you find our Mother's Day Shipping info helpful..

Mother's Day is Sunday, May 13. 2012

- The last day to select 2nd Day shipping for $9.95 is Wednesday, May 9 on orders placed by 12:00 p.m PST for guaranteed delivery Friday 5/11/2012 and Saturday 5/12/2012. No Sunday delivery

- The last day to select Next Day Air shipping for $29.95 is Thursday, May 10 on orders placed by 12:00 p.m PST for guaranteed delivery Friday 5/11/20012 and Saturday 5/12/2012. No Sunday delivery

- The last day to select Saturday Delivery for $29.95 is Thursday, May 10 on orders placed by 11:00 a.m. PST for delivery Saturday 5/12/2012. No Sunday delivery

PLEASE NOTE: On orders placed after Wednesday, May 9, you should select Next Day Air for $29.95 and May 12, 2012 as the delivery date for Saturday Delivery to occur. A separate charge of $10.00 may be added to your order or any other applicable shipping charges. Your order will arrive Saturday, May 12 by 12:00 p.m PST..

Orders placed after Thursday, May 10 after 12:00 p.m. PST with a 2nd Day shipping designation for $9.95 will be shipped on Monday, May 14 for delivery Wednesday 5/16/2012

PLEASE NOTE: Mother's Day is our busiest holiday. 1888Orchids.com DOES NOT guarantee delivery dates. Although we make every effort ship orders quickly, during busy holidays like Mother's Day this may not be possible.

Shipping Information

How we ship our Orchids & Supplies

All Orchid Plants, Cut Orchid Flowers, Tropical Plants and Wedding Orchids can be shipped Next Day Air or 2nd Day Air for $9.95 2nd Day Air and $29.95 Next Day Air. Same day shipping is available on most orders placed by 1:00 pm PST (unless you specify a future delivery date)

Standard Delivery Methods - Next Day Air, 2nd Day Air & Ground Service

Standard Next Day Air & 2nd Day Air Delivery...

You can order orchids up to sixty (60) days in advance. All Orchid Plants, Cut Orchid Flowers, Tropical Plants and Wedding Orchids can be shipped Next Day Air or 2nd Day Air for $9.95 2nd Day Air and $29.95 Next Day Air. We add $9.95 for each additional perishable item or orchid delivery you add to your order when you select either Next Day Air or 2nd Day Air. We also reserve the right to charge an additional $10 for shipments requiring special delivery to locations outside shipping zones.

Next Day Air Delivery Includes:

Next Day Air Delivery by 3:00 p.m. to Ensure Freshness
Same Day Shipping on Orchid Orders Placed by 1:00 p.m. PST (unless you specify a future delivery date)

100% Freshness Guarantee on all Orchid Plants, Tropical Plants and Cut Orchid Flowers
Phalaenopsis Orchids are Guaranteed to Bloom for Seven Weeks!
Orchids are hand selected to ensure quality and freshness
Online order tracking for peace of mind (You will receive an email from us with tracking numbers)

Orchid shipments to commercial destinations will arrive by 3:00 p.m. Residential deliveries will arrive by end of business next day. To upgrade to Saturday delivery, please add $9.95 for a total Saturday delivery charge of $29.95. If you have any questions regarding your orchid delivery, please call one of our friendly customer service representatives at 1-888-ORCHIDS (The Saturday delivery charge of $9.95 may appear as a separate charge).

2nd Day Air Delivery Includes:

Delivery by 2nd Business Day by 3:00 p.m.
Same Day Shipping on Orders Placed by 1:00 p.m. PST (unless you specify a future delivery date)

100% Freshness Guarantee on all Orchid Plants, Tropical Plants and Cut Orchid Flowers
Phalaenopsis Orchids are Guaranteed to Bloom for Seven Weeks!
Orchids are hand selected to ensure quality and freshness
Online order tracking for peace of mind (You will receive an email from us with tracking numbers)

Shipments to commercial destinations will arrive by 3:00 p.m. Residential deliveries will arrive by end of business next day. To upgrade to Saturday delivery, please add $9.95 for a total Saturday delivery charge of $29.95. If you have any questions regarding shipping, please call one of our friendly customer service representatives at 1-888-ORCHIDS (The Saturday delivery charge of $9.95 may appear as a separate charge).

Standard Ground Delivery... (Applies to Orchid Supplies)

You can order up to sixty days (60) days in advance. Orchid supplies are shipped via Ground Service. At 1888Orchids.com, our goal is to deliver your orchid supply purchase in the fastest and most economical way possible. We review each orchid supply order individually, factoring in destination, weight and size of items.

Standard Ground Delivery Includes:

Same Day Shipping on Orders Placed by 1:00 p.m. PST (unless you specify a future delivery date)
100% Satisfaction Guarantee on all products ordered at 1888Orchids.com
Online order tracking for peace of mind (You will receive an email from us with tracking numbers)

Delivery in 1-6 business days (See Ground map below)

Ground Delivery Map (Delivery times may vary - California orders usually arrive next day)

Cost

Shipping and handling charges are based on the value of the merchandise shipped to each address using the chart below.
Please Note: These prices only apply to Orchid Supplies found in our Orchid Supplies parent category.

Total Cost of Merchandise Per Shipping Address		Shipping/Handling
Up to $15.99		$5.50
$16.00 - $30.99		$7.50
$31.00 - $50.99		$8.50
$51.00 - $75.99		$11.50
$76.00 - $125.99		$14.50
$126.00 - $200.99		$20.50
$201.00 - Above		10% of merchandise total

To expedite shipping to 2-Day Express, add $9.95 per address.
To expedite shipping to Next Day Air, add $14.95 per address.
To upgrade shipping to Saturday delivery, add $12.95

Delivery Time

Shipping Method	When in-stock items will arrive
Standard Delivery (applies to orchid supplies, small furniture items)	1-6 business days (Monday through Friday)
2-Day Express	Orders placed by 2 p.m. PST will be delivered in 2 business days.
Next Day Air	Available to most destinations. Orders placed by 2 p.m. PST will be delivered by the end of the following business day.
Basic Freight (used for larger boxed items)	Most items, 7 - 10 business days (Monday through Friday, daytime hours)

Please note: Orchid plants and cut orchid flowers cannot be sent Ground service - Questions? Call 1-888-ORCHIDS


Domestic and International Shipping	Delivery to Alaska, Hawaii and U.S. Territories: Shipped via Standard Delivery (allow 10-15 business days) and 2-Day Express (allow 3-5 business days). Shipping for larger items is quoted upon request; please call 1-888-ORCHIDS to place your order for multiple orchid supply items. 1-888-ORCHIDS currently does not ship internationally.


Shipping to APOs and FPOs	Orders shipped to APO or FPO addresses will ship via Parcel Post or United States Postal Service for the same fees noted above.


Order Tracking	You can track your order online once it has been shipped. For assistance, call 1-888-ORCHIDS between 8AM & 7PM - 7 days a week. Please have your Order Number handy. Please note: Gift Cards, Basic Freight Delivery items like large bags of bark cannot be tracked online at this time.

If what you read wasn't enough, here's some more:

Shipping charges are based on the merchandise shipped to each address.
Business days are Monday to Friday excluding Sundays and major holidays
Saturday delivery add $9.95 (Saturday deliveries are shipped Friday via Next Day Saturday)
There is a $10 charge for incorrect addresses (We pay this to our carrier)
We cannot ship orchid plants and flowers to P.O. Boxes only orchid supplies.
Deliveries will be left at the doorstep if there is no one to accept delivery.

Please note: Items ordered together will not necessarily be shipped together. All shipping charges include order processing, item selection, packaging and transportation of items.

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